Information for Referring Physicians

Call 501-364-4000 to refer a patient to Arkansas Children's, or browse the tools and information below:

• Inpatient Referrals
• Outpatient Referrals
• Transport a Patient
• Forms and Tools
• Healthy Planet Patient Records & Appointments
• 2024 Quick Reference Guide for Referring Physicians

Medicaid Referral Changes

Arkansas Medicaid and Arkansas Foundation for Medical Care (AFMC) recently changed their referral requirements for patients needing specialty care.   

Below are the changes you need to know to ensure your patient receives the proper Medicaid coverage for their specialist referral.  

Information updates to referrals:   

• A patient referral must list at least two providers of the same type or specialty. Radiology and other ancillaries are exceptions.   
• The words “Or first available” must be included so a patient can be scheduled for the first available and most appropriate provider for the requested specialty.   
• The reason listed on the referral cannot say “evaluation and treatment.”   
• The national provider identifier (NPI) or Medicaid number must be included on the referral for the referred-to providers and the referring primary care physician (PCP).   

For more information, visit the Arkansas Department of Human Services or AFMC.   

 

About Healthy Planet

Our secure web portal connects you to information stored in our EMR for referred and admitted patients.

As referred patients receive care from us, we send notifications and updates through this portal. This provides you with the information you need to plan patients' ongoing care.

Benefits of using Healthy Planet

• Access to patients' results, notes, orders, and more
• Request appointments/refer patients
• Place lab and imaging orders
• Receive automatic messages about important patient events
• No software to install

To sign up, please choose a site administrator for your clinic and they will be sent login information and can then add other users. For assistance, please contact your physician liaison.

Access Portal or Sign Up Now