The Arkansas Children’s Complex Care Program (formerly known as the Medical Home Program) provides compassionate, specialized care for infants and children with special health care needs. Our dedicated team is passionate about working with medically complex patients and families!
We seek to deliver comprehensive care coordination and therapies to maximize health and wellness while striving to reduce unnecessary hospital/ER visits. Through a focus on family-centered care, our team is dedicated to providing assistance to families as they navigate our health care system, both at Arkansas Children's and in their local communities.
Our mission is simple: provide the optimal quality of family-centered care for children with medical complexity.
We seek to ensure that every child and family will receive all necessary medical, nutritional, psychosocial, and developmental care while fostering partnerships with caregivers and community providers so children will reach their full potential.
The following questions may assist in determining if your child would benefit from the Complex Care Program at Arkansas Children’s:
If you answered yes to any of these questions, contact our Complex Care Program team to better understand our services or to schedule an appointment for your child. Your local doctor can also refer you to us by calling 501-364-3030.
If language barriers are a concern, our team provides complex care visits and support for Spanish-speaking families.
Children with medical complexity typically have multiple chronic medical diagnoses or concerns. Sometimes they have a unifying diagnosis, but often they may not. At Arkansas Children's, we designed the Complex Care Program to address the needs of children who:
Frequently children with medical complexity have developmental concerns such as developmental delay, intellectual disability, or neurological issues such as seizures or difficulty walking or talking.
General Pediatrics, Neonatal Intensive Care Unit (NICU)
Neonatal Intensive Care Unit (NICU)
Developmental & Behavioral Pediatrics
For more information about our complex care services or to make an appointment with one of our complex care pediatric specialists at Arkansas Children’s, please call 501-364-3030 or email Annmarie Neal, BN, RN, CPN, at email@example.com. Our team has the expertise and experience needed to optimize care for your child’s complex clinical issues or conditions.
Your local doctor can refer you to us by faxing the Complex Care referral form to 501-364-3484.
Listen to the emotional stories of hope, hardship, and healing from patients, families and team members at Arkansas Children's.
Children with complex medical conditions generally have multiple diagnoses and may require treatment from a wide range of providers. In addition, they may need support from service organizations over an extended period of time. At Arkansas Children's in Little Rock, Arkansas, we create a multidisciplinary team approach with our comprehensive range of services and specialties to provide excellence for outpatient care with ongoing support for patients and their families.
Our coordination of care begins with the creation of an Individual Health Plan (IHP) that identifies comprehensive medical and developmental needs. This plan is provided to the family and serves as a comprehensive care plan addressing your child's specific needs. At each visit, our team updates the IHP, and shares with all care team members. We can also provide the plan and updates to other community physicians. Between visits, our team is available to assist with care coordination and appointment scheduling.
By serving as a centralized point of contact in both outpatient settings, the complex care team streamlines communications among specialists, primary care physicians, home care agencies, educational institutions and primary caregivers. We also provide connections with community-based resources such as home care companies, schools, daycare, state agencies, and families to maximize the quality of life for children with special health care needs.
The complex care team at Arkansas Children's works closely with families, caregivers and community providers to coordinate care and provide personalized treatment services. This includes:
Scientific advances made through clinical research and clinical trials offer new hope to patients and their families. At Arkansas Children's, we work diligently to conduct high-quality research that improves the health and well-being of children.
Zika Virus Surveillance Project
The Complex Care Program at Arkansas Children's is currently working in a collaborative effort with the Arkansas Health Department and University of Arkansas for Medical Sciences (UAMS) Center for Birth Defects in response to the CDC's requirements that states have a response plan for the Zika virus. As part of this effort, the Complex Care Program will see children born to mothers who tested positive for Zika during pregnancy for follow up care and surveillance during the first year of life. Children who are believed to have been affected by the Zika virus should be referred to the Arkansas Children's Complex Care Program.
Our chaplains are on staff to assist all patients and families from any faith background with religious and spiritual needs.
Child Life reduces stress and promotes positive coping using developmentally appropriate preparation, education, and play at Arkansas Children's.
Arkansas Children's offers on-site dining, shuttle services, and gift shops, as well as discounted hotels and rv parks nearby.
Complex Care Program resources help families understand the specialized care needed for infants and children with special health care needs.
Our app is designed to be your "go-to" for managing your child's health day or night.
Arkansas Children's has an online bill pay system to pay your bill for visits and admissions.
Manage your child's medical information and connect with your Arkansas Children's medical team anytime online!Log in to MyChart
Arkansas Children's offers translation assistance to the hearing impaired as well as non-English speaking patients and families.