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Parents Serving Families: Impacting Day to Day Hospital Activities and Practices

At Arkansas Children's, our goal is to provide patient and family-centered care. One of the best ways to do this is by listening to what our patients and their families have to say.

That's why we have created Family Advisory Boards (FAB). A FAB consists of parents or legal guardians of Arkansas Children's patients from all parts of Arkansas. Key hospital leadership and team members also participate on the Board in an advisory capacity. The FAB serves as an advisory resource committee to Arkansas Children's and provides guidance on issues related to patient and family-centered care.

» Download Information about the Family Advisory Board

FAB Goals

  • To offer ideas and suggestions regarding policy and practice that effect family-centered care
  • To review recommendations and concerns referred to the board by parents, staff, providers or administration
  • To serve in an educational role, as needed or requested, regarding patient/family perceptions of care and services

Onboarding Process

  • Applicants will be asked to complete an application, background check, interview, training and immunization updates. 
  • The immunization updates are a flu shot during flu season, 2 tuberculosis skin tests, a current TDAP, documentation of 2 MMR vaccines and documentation of varicella immunization or providing a history of the disease.  Immunizations can be given free of charge at Arkansas Children's once approved as a FAB Member.
  • We ask for a two-year commitment

FAB Activities and Accomplishments:

The Family Advisory Board has provided input regarding several initiatives at Arkansas Children's such as:

  • Seguridad del paciente
  • Parent Handbook
  • Patient Experience Tables
  • MyChart Feedback
  • Staff Education
  • Representation on Hospital Committees
  • Monthly Parent Dinner
  • Family Bathrooms
  • Website Redesign
  • Family-Centered Care
  • Facilities Design
  • Patient Care Initiatives
  • Wayfinding
  • Parent Education Materials
  • Handicap Parking

» Apply for the Patient and Family Advisor Program


Patient & Family Advisor Hours: If you are a current Patient and Family Advisor and would like to update your volunteer hours, please log in to your Volunteer Portal. You can continually update your hours or enter them once per month. Thank you for all you do for Arkansas Children's!